FAQs
Why buy at Cengkih
We are not actually sourcing it, the Indonesian farmers themselves register their products on our platform and we help them to market those products!
It depends on where you are. Orders processed here can take around 15 business days to arrive.
Currently we only use DHL as our global shipping partner, to ensure the products arrive at your doorsteps.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.